YOUR PRIVACY POLICY

At Reveal, we respect your privacy and are committed to protecting the information you share with us while using our website. This notice explains how we collect, use, and protect your information when you visit our site.


1. Information We Collect
We may collect the following types of information:
● Personal Information: Name, email, phone number, billing address, and account details when you sign up or make a purchase.
● Health Information: Data you provide when ordering home testing kits or submitting results.
● Usage Information: Website interactions, such as pages visited, clicks, and preferences.
● Cookies & Tracking: Small data files used to improve your experience, personalize content, and analyze site traffic.


2. How We Use Your Information
We use your information to:
● Provide and process your orders, lab testing, and results.
● Communicate updates, promotions, or health information relevant to our services.
● Improve website functionality, user experience, and security.
● Comply with legal and regulatory requirements.


3. Sharing of Information
● Your information is never sold to third parties.
● Data may be shared only with authorized labs, healthcare professionals, and service providers involved in processing tests.
● Third-party services (e.g., payment processors, analytics) used by Genomas comply with privacy standards.


4. Data Security
● We use technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
● Access is restricted to authorized personnel only.


5. Data Retention
● Your personal and health information is retained only as long as necessary to provide services or meet legal obligations.
● Data no longer needed is securely deleted or anonymized.


6. Compliance
Reveal follows Malaysia’s PDPA 2010 and all applicable laws regarding online data protection.

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You have the right to control how your personal and health data is collected, used, and shared.


1. Access & Correction
● You can request access to view your personal and health information.
● You can also request corrections to ensure your data is accurate.


2. Deletion
● You may request deletion of your personal or health data.
● We will process deletion requests according to PDPA and legal obligations.


3. Marketing & Communications
● You can opt out of promotional emails, SMS, or notifications at any time.
● Simply follow the unsubscribe instructions in our messages or contact our support team.


4. Cookie Preferences
● You can manage cookie settings via your browser to control tracking and personalized content.


5. Consent Withdrawal
● You may withdraw consent for data collection or processing, subject to legal and service requirements.
● To exercise any of these rights, contact our support team at sales@genomas.my.


Summary:
Your privacy is important to us. Reveal ensures that your information is secure, your choices are respected, and your data is used responsibly to provide accurate, convenient, and trustworthy health services from home.