Q: How does at-home testing work?

A: You order your test online, collect your sample at home using the provided kit, and send it back to our lab. Results are delivered securely online.

Q: Is it accurate?

A: Yes. All Reveal tests are processed in certified laboratories following strict quality standards. We use advanced Japanese and Swiss laboratory equipment alongside proven chromatography and spectrometry techniques to deliver accurate, reliable results. Our laboratory specialises in dried blood spot (DBS) testing, a convenient and accessible method processed through automated systems to ensure consistency, precision, and high quality in every test, while maintaining exceptional standards of laboratory practice aligned with ISO 15189 and licensed under NM-334, NR-4864, and LHP-2819.

Q: How long does it take to get results?

A: Most results are available within 5–15 business days after your sample reaches the lab.

Q: Is it painful?

A: Home collection is minimally invasive and designed to be comfortable.

Q: Can I share results with my doctor?

A: Absolutely. You can download your report and bring it to your healthcare provider.

Q: Are my results private?

A: Yes. We follow strict privacy policies to ensure your data is secure and confidential. All personal and health information is collected, stored, and processed in accordance with Malaysia’s Personal Data Protection Act 2010 (PDPA). Access to your data is strictly controlled, and only authorised personnel or service providers involved in processing your tests can view it. We do not sell or share your information without your consent, and we implement robust technical and organisational measures to protect against unauthorised access, loss, or misuse. You also have the right to access, correct, or request deletion of your personal data at any time.